Last updated: 7 March 2023

Terms & Conditions

MFDS’s terms of service applicable to consumers


Information about MFDS

These terms and conditions (the “Terms”) are applicable to all services provided by MF Digital Solutions AB (Reg. No. 559412-2359) (“MFDS”, “us”, “our” or “we”) to our customers (“you”).

Contact information

You may contact us by sending an email to (“Contact Information”).

Agreeing to the Terms

By ordering the Services you agree to be bound by the Terms.

Changes to the Terms

We may modify these terms at any time. The terms and conditions that are available on the Site and in the App when you order the Services from us will be the one that applies if we accept your order.


“Account” means the account that you register and create on the Site and/or in the App.

“App” means our application accessible via computer and/or mobile device relating to the Service.

“Contact Information” means the information set out above.

“Functions” means the Site, the App, your Account and the Service, jointly.

“Privacy Policy” means our Privacy Policy ( which describes how we process personal data.

“Service” means the services that we have agreed to provide to you together with any such other related services and information that we have agreed to make available to you. A general description of the Services that we provide to our customers can be found under section “Description of the Service”.

“Site” means our website ( relating to the Service.

“Subscription Period” is defined under section “Term and termination” below.

The service

Description of the Service

We provide We provide a platform (application) for you to log and track your baby’s routines (the “Service”). More information about the Service can be found on the Site and in the App. To be able to use the Service, adequate internet access is required.

During the term of our agreement we have the right to change and modify the Services and its content.

We are not responsible for you or your baby’s health, progress or needs. We do not consider any of the information in the application advice. You should always refer to your general practitioner, doctor or paediatrician for advice concerning your baby’s needs, progress and health.

Setting up an Account

In order to access the Service, you must create an Account. You are not allowed to transfer the Account to others, and you may only register one (1) Account. Once an Account has been created, and payment has been made where prepayment is required, the Service will be available and ready to use or order, as instructed on the Site and in the App.

Order the Service

The Services shall be ordered in accordance with the instructions on the Site and the App.

Our confirmation of your order will take place when we email you and/or send you a confirmation in the App, at which point a contract will come into existence between you and us. If we are unable to confirm your order, we will inform you of this in writing and will not charge you anything.

If you need to change an order, please contact our customer service team using the Contact Information below. We will let you know if the change is possible. If it is possible we will let you know about any changes to the price of the Products, the timing of supply or anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with the change.


Prices and payment

Price information

Payment for the use of the Service is made in advance on a monthly basis or other regular time interval that we inform you about before the purchase.

You shall pay all applicable fees as described on the Site and/or in the App for the Service you have selected. The prices for the Service are stated on the Site, and/or in the App, and include specified delivery costs, value added tax or other fees and taxes. The price of the Service is stated on the order page when you place your order or the price stated in a separately concluded agreement between us and you.

Price changes

We have the right to change the prices for the Service. Information regarding the prices for the Services are available on the Site, and/or in the App, and If the new prices affect you, we will notify you in advance. The changed prices will take effect from the first day of the next Subscription Period which follows the date when the prices were changed. By continuing to use the Service after the price change takes effect, you are bound by the new prices. If you oppose the price changes, you must terminate your subscription with us.

Payment methods

You can pay for the Service through any of the payment methods listed on the Site and/or in the App.

For payments made through a third-party supplier, the third-party supplier’s terms and conditions apply. Such terms and conditions can be found on the relevant supplier’s website. Where we use a third-party supplier for payments, we will not have access to or store any payment information.

You agree to pay within the specified period for the payment method you have selected. We have the right to close down your Account until you have settled your unpaid costs. A delayed payment may result in late fees, default interest and, where applicable, a collection fee.

Trial period

In some cases, you may be offered to register to use the Service for a limited trial period. During the trial period, you will have access to all or parts of the Service (as further described on the Site and/or in the App) completely free of charge.

Your obligations

Eligible customers

We offer the Service to individuals acting as consumers as defined under applicable local law.

You may not purchase the Service or use any of the Functions if you are under eighteen (18) years old, unless you have permission from your legal guardian.

Use of the Functions

When you use the Functions, you must always comply with all applicable laws and these Terms. You may not use the Functions in a manner contrary to our, or any third party’s, rights and interests. You agree to comply with all instructions and recommendations provided by us from time to time.

You agree to be responsible for all activities that occur on your Account. Credentials for your Account must be kept secure at all times and you are forbidden to share data relating to your Account with any third parties. Should you suspect that your Account or your credentials have been, or are being used, by a third party, you must contact us immediately by using our Contact Information.

We may at times have to temporarily suspend the access to any of the Functions in order to:

  • fix technical problems or make minor technical updates; or
  • update changes of the Functions to reflect changes in applicable laws and regulatory requirements.

We will contact you in advance in case we need to suspend the access to the Functions. However, this does not apply if the problem is urgent or if there is an emergency.

We are entitled to decline or adjust an order from you and also close down your Account in the event that you provide us with untrue, inaccurate, not current or incomplete information when creating your Account. This shall also apply if you fail to comply with these Terms or other mandatory rules.

Own content

The Site and/or the App include(s) functions for uploading and storing of files and other information provided by you (“Content”). You are responsible for all actions taken.

By uploading Content to the Site and/or the App, you certify that you a) have the necessary rights to the uploaded Content or b) have permission to use the Content in such a way that the Content or your use of the Content does not contravene applicable law. We will not supervise whether any Content is lawfully uploaded or distributed through the Site and/or the App.

By publishing Content on the Site and/or the App, you are aware that (depending on the settings of your Account) such Content may become available to others. We are not liable for any loss of Content and we advise you to always keep your own backup copy. We do not take any responsibility with regard to the validity of Content provided by you.

Other obligations

You as a user of the “Service” are solely responsible of the accuracy or the data that is being entered and recorded. We do not take responsibility for inaccuracies in the user content or data.

Term and termination

The agreement is valid from the date you create an Account and continues to be valid during the subscription period (“Subscription Period”). A subscription period is one (1) month. At the end of each Subscription Period, your subscription will be automatically renewed for one (1) month.

Your subscription will, however, not be renewed if you terminate it before the end of your current Subscription Period. You are obligated to pay all applicable fees for the Service during the entire Subscription Period.

You terminate your subscription by going to the Site or the App and follow the instructions given there or by contacting us via our Contact Information.

At the end of the contract period, or when the Service is terminated, your access to the Service will be revoked immediately. We will also delete or anonymize all personal data, with the exception of such information that we are required to retain by law.

Obligations that arise as a result of violation of these Terms shall continue to apply even after termination.

We reserve the right to terminate the agreement with you with immediate effect if you:

  • violate or otherwise infringe these Terms or other provisions established by us;
  • use the Site, the App or the Service in any way that does not comply with the intended purposes or is otherwise harmful to us or a third party; or
  • are late in payment.

If you cancel the Service before it has been completed, we are entitled to compensation for the part of the Service that has already been performed, including reimbursement for services which we must provide due to the cancellation. We may also claim compensation for losses for the remaining part of the Service and loss of income for not being able to perform other work.

Liability and limitation of liability


We are liable for defects that arises during the entire Subscription Period.

We are, however, not responsible for any defects caused by you, for example where you have not complied with maintenance instructions or the like.


The Service is defect in the following events:

  • We have not performed the Service in accordance with applicable security regulations, or in breach of the Swedish Product Safety Act (Sw. produktansvarslagen) or the Swedish Consumer Sales Act (Sw. konsumentköplagen).
  • The Service is not in accordance with what we have agreed.
  • The result is not in accordance with information provided in our marketing.


In the event that you consider the Service to be defect, you may submit a complaint by contacting us through the Contact Information. You have to submit the complaint within reasonable time (within two (2) months will always be considered as reasonable). Your right of complaint expires three (3) years after you discovered, or should have discovered, the defect.

Your rights in the event of defects

In the event of defects, you may:

  • Require repair of the Service or require a new delivery, meaning that you will receive another equivalent service, provided that it may be achieved to a reasonable cost for us.
  • Require price reduction or compensation for repairing the Service.
  • Terminate the agreement, provided that the defect is of material importance to you.
  • Claim damages for costs that have arisen due to the defect. You may also claim damages in the event something other than the Service that belongs to you or your family has been damaged because of the defect Service.

Third party services as a part of the Service

Sometimes we may rely on third party services and/or product providers. Such providers act beyond our control and we shall not be held liable for any damages caused by an action or omission attributable to them.

Defects and delays beyond our control (force majeure)

We are not responsible for delays and defects beyond our control. If our suppliers are delayed by an event outside our control, we will inform you hereof as soon as possible and take measures to minimize the effect of the delay. Provided that we do this, we will not be liable for defects and delays caused by the event, but if there is a risk of substantial defect or delay you may contact us to end the agreement and receive a refund for any part of the Service that you have paid for but not received.

Withdrawal right

In accordance with the Act on Distance Contracts and Off-Premises Contracts (Sw. distansavtalslagen) you have the right of withdrawal within fourteen (14) days from the day on which you purchased the Service.

To exercise your right of withdrawal, you must inform us of your decision to withdraw from the purchase by giving a clear statement in writing. Please contact us via the Contact Information or use the Swedish Consumer Agency’s (Sw. Konsumentverket) standard form, which you can find here.

If you exercise your right of withdrawal, we will reimburse all payments received from you.

Your right of withdrawal as a consumer according to the Act on Distance Contracts and Off-Premises Contracts does not apply if we have provided you with the content and the agreement implies a payment obligation, you have accepted that we have provided the content and thereby agreed to a non-existing right to withdrawal and we have given you a confirmation of the agreement.

If you exercise your right of withdrawal regarding a contract of providing digital content or a digital service, you must refrain from using the digital content or the digital service and also from making it available to another party.

Customer reviews

The reviews of the application are submitted through the distribution platform where we can verify the authenticity of each review.

Personal data

We process your personal data in accordance with our Privacy Policy (

Intellectual property rights etc

Respect for our intellectual property rights

The Site and the App are owned and operated by MFDS. The Service and other information, including all copyrights, trademarks, trade names, logos and other intellectual rights (including industrial property rights) held and used by us as well as those presented in the Functions (including titles, graphics, icons, scripts, source codes, etc.) are our property or third party licensors’ property and must not be reproduced, distributed, sold, used, modified, copied, limited or used (in whole or in part) without our written consent.

Respect for our property

You must not tamper with, attempt to gain unauthorized access to, modify, hack, repair or otherwise adjust any of our material, hardware, source codes or information for any purposes.

Applicable law

Swedish law shall apply to these Terms.

Complaints and disputes

If you have any complaints, please contact us via our Contact Information.

We will always try to solve your complaints through discussions between you and us. In the event of a complaint or dispute you may, however, always contact the Swedish National Board for Consumer Disputes (Sw. Allmänna reklamationsnämnden) (

Disputes regarding the interpretation and application of these Terms shall be resolved by the Swedish National Board for Consumer Disputes or by the competent ordinary court.

Disputes may also be submitted for online resolution to the European Commission Online Dispute Resolution platform (

Company information

MF Digital Solutions AB is an entity registered in Sweden.

Registered address: Birkagatan 26, 11339 Stockholm

Registration number: 559412-2359

VAT Reg. No.: SE559412-235901

Email: support[at]